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8 Hockley Court, 2401 Stratford Road

Hockley Heath, Solihull, B94 6NW

Email
info@glamandglow.uk

Phone
077 32062367

0121 289 2985

Cultivate your happiness today.

General Information

  • At Glam and Glow Beauty Lab, we value your time and ours.

    To ensure that we can provide the best possible service to all our clients, we kindly ask you to observe the following cancellation policy:

    - Appointment Cancellations: We require at least 48 hours' notice for any appointment cancellations or rescheduling. This allows us to offer the appointment time to other clients.

    - Late Cancellations: Cancellations made within 24 hours of your appointment will incur a 50% charge of the scheduled service(s). Cancellations made within 12 hours of your appointment will incur a 100% charge of the scheduled service(s).

    - No-Shows: Failure to show up for your appointment without notice will result in a 100% charge of the scheduled service(s).

    - Late Arrivals: If you are more than 15 minutes late for your appointment, we may need to reschedule or adjust your service. In this case, a 50% fee of the original service may apply.

    We understand that sometimes unexpected situations arise, and we will do our best to accommodate you. If you need to cancel or reschedule, please contact us as soon as possible by phone or email.

    Thank you for respecting our policy and helping us run smoothly to serve you better!

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